Femmella

Femmella

Femmella

Designing an inclusive, confidence-first fashion shopping experience for the modern Indian woman.

Designing an inclusive, confidence-first fashion shopping experience for the modern Indian woman.

Designing an inclusive, confidence-first fashion shopping experience for the modern Indian woman.

Year

[2022]

Client

Superbottoms

Service

UIUX Design, Communication Design

Year

[2022]

Client

Superbottoms

Service

UIUX Design, Communication Design

Year

[2022]

Client

Superbottoms

Service

UIUX Design, Communication Design

Femmella’s web-app redesign aims to create a seamless, visually engaging, and confidence-building shopping experience for modern Indian women. Rooted in inclusivity, quality, and comfort, the platform will help users discover styles effortlessly, feel represented, and shop with trust—from product discovery to post-purchase.

Femmella’s web-app redesign aims to create a seamless, visually engaging, and confidence-building shopping experience for modern Indian women. Rooted in inclusivity, quality, and comfort, the platform will help users discover styles effortlessly, feel represented, and shop with trust—from product discovery to post-purchase.

Femmella’s web-app redesign aims to create a seamless, visually engaging, and confidence-building shopping experience for modern Indian women. Rooted in inclusivity, quality, and comfort, the platform will help users discover styles effortlessly, feel represented, and shop with trust—from product discovery to post-purchase.

Platform

Web

Collaborators

Arshdeep Singh
Akanksha Kushwaha

My Role

Design Lead

Skills Used

Design Systems
Creative Direction
Icon Design
User Experience
Interaction Design

Challenge

Despite strong brand values around quality, comfort, and inclusivity, Femmella’s existing website does not yet deliver the clarity, structure, or emotional connection users expect. Key challenges include:

Experience Gaps

  • Confusing navigation and unclear product journeys.

  • Product pages lacked structure, detail, and visual engagement.

  • No strong trust-building layers such as reviews, nudges, or clear policies.

User Pain Points Identified

  • Difficulty judging fit, fabric quality, and real-life appearance.

  • Unclear return/refund processes leading to hesitation.

  • Need for size guidance, occasion-based shopping, and styling context.

Market & Behavioural Challenges

  • Users compare Femmella to highly optimised platforms like Myntra, Zara, and Mango.

  • Plus-size shoppers struggle with availability and visual representation.

  • Shoppers need faster, more transparent delivery tracking and communication.

Business Challenges

  • Need for a scalable, analytics-driven platform.

  • Desire to lower bounce and uplift conversions through clear, compelling journeys.

Solution

The proposed solution is a research-driven, conversion-focused web-app that transforms how users discover, evaluate, and trust Femmella.

Experience Strategy

  • Mobile-first interface with fast loading, intuitive navigation, and engaging product discovery.

  • Clear user journeys built around Fresh, Season, Reason, and Inclusive pathways to match diverse motivations.

  • Occasion-based and style-based shopping to break monotony and increase relevance.

Product Understanding Tools

  • High-definition photos, videos, fabric closeups, styling references, and model descriptions.

  • Fit-confidence modules, improved size guides, and size storage for repeat shoppers.

Trust-Building Layer

  • Verified product reviews and nudges that highlight delivery timelines, size inclusivity, newness, and social proof.

  • Transparent returns, exchanges, and post-purchase communication.

Brand-Led Content & Community

  • Celebrating Womanity — a communication theme that embraces every phase and body type.

  • Listicles, human-interest stories, styling guides, Femmella Forward loyalty program, and community features.

Post-Purchase Excellence

  • Clear tracking, proactive updates, and a delightful unboxing experience.

  • Policies that feel supportive rather than punitive.

Scalable Tech & Growth-Friendly Architecture

  • Designed for better analytics, marketing funnels, ad-specific landing pages, and upcoming verticals (home, accessories, etc.).

Challenge

Despite strong brand values around quality, comfort, and inclusivity, Femmella’s existing website does not yet deliver the clarity, structure, or emotional connection users expect. Key challenges include:

Experience Gaps

  • Confusing navigation and unclear product journeys.

  • Product pages lacked structure, detail, and visual engagement.

  • No strong trust-building layers such as reviews, nudges, or clear policies.

User Pain Points Identified

  • Difficulty judging fit, fabric quality, and real-life appearance.

  • Unclear return/refund processes leading to hesitation.

  • Need for size guidance, occasion-based shopping, and styling context.

Market & Behavioural Challenges

  • Users compare Femmella to highly optimised platforms like Myntra, Zara, and Mango.

  • Plus-size shoppers struggle with availability and visual representation.

  • Shoppers need faster, more transparent delivery tracking and communication.

Business Challenges

  • Need for a scalable, analytics-driven platform.

  • Desire to lower bounce and uplift conversions through clear, compelling journeys.

Solution

The proposed solution is a research-driven, conversion-focused web-app that transforms how users discover, evaluate, and trust Femmella.

Experience Strategy

  • Mobile-first interface with fast loading, intuitive navigation, and engaging product discovery.

  • Clear user journeys built around Fresh, Season, Reason, and Inclusive pathways to match diverse motivations.

  • Occasion-based and style-based shopping to break monotony and increase relevance.

Product Understanding Tools

  • High-definition photos, videos, fabric closeups, styling references, and model descriptions.

  • Fit-confidence modules, improved size guides, and size storage for repeat shoppers.

Trust-Building Layer

  • Verified product reviews and nudges that highlight delivery timelines, size inclusivity, newness, and social proof.

  • Transparent returns, exchanges, and post-purchase communication.

Brand-Led Content & Community

  • Celebrating Womanity — a communication theme that embraces every phase and body type.

  • Listicles, human-interest stories, styling guides, Femmella Forward loyalty program, and community features.

Post-Purchase Excellence

  • Clear tracking, proactive updates, and a delightful unboxing experience.

  • Policies that feel supportive rather than punitive.

Scalable Tech & Growth-Friendly Architecture

  • Designed for better analytics, marketing funnels, ad-specific landing pages, and upcoming verticals (home, accessories, etc.).

Challenge

Despite strong brand values around quality, comfort, and inclusivity, Femmella’s existing website does not yet deliver the clarity, structure, or emotional connection users expect. Key challenges include:

Experience Gaps

  • Confusing navigation and unclear product journeys.

  • Product pages lacked structure, detail, and visual engagement.

  • No strong trust-building layers such as reviews, nudges, or clear policies.

User Pain Points Identified

  • Difficulty judging fit, fabric quality, and real-life appearance.

  • Unclear return/refund processes leading to hesitation.

  • Need for size guidance, occasion-based shopping, and styling context.

Market & Behavioural Challenges

  • Users compare Femmella to highly optimised platforms like Myntra, Zara, and Mango.

  • Plus-size shoppers struggle with availability and visual representation.

  • Shoppers need faster, more transparent delivery tracking and communication.

Business Challenges

  • Need for a scalable, analytics-driven platform.

  • Desire to lower bounce and uplift conversions through clear, compelling journeys.

Solution

The proposed solution is a research-driven, conversion-focused web-app that transforms how users discover, evaluate, and trust Femmella.

Experience Strategy

  • Mobile-first interface with fast loading, intuitive navigation, and engaging product discovery.

  • Clear user journeys built around Fresh, Season, Reason, and Inclusive pathways to match diverse motivations.

  • Occasion-based and style-based shopping to break monotony and increase relevance.

Product Understanding Tools

  • High-definition photos, videos, fabric closeups, styling references, and model descriptions.

  • Fit-confidence modules, improved size guides, and size storage for repeat shoppers.

Trust-Building Layer

  • Verified product reviews and nudges that highlight delivery timelines, size inclusivity, newness, and social proof.

  • Transparent returns, exchanges, and post-purchase communication.

Brand-Led Content & Community

  • Celebrating Womanity — a communication theme that embraces every phase and body type.

  • Listicles, human-interest stories, styling guides, Femmella Forward loyalty program, and community features.

Post-Purchase Excellence

  • Clear tracking, proactive updates, and a delightful unboxing experience.

  • Policies that feel supportive rather than punitive.

Scalable Tech & Growth-Friendly Architecture

  • Designed for better analytics, marketing funnels, ad-specific landing pages, and upcoming verticals (home, accessories, etc.).

© Femmella

© Femmella

© Femmella

Interested in working together?

© 2025 Shubhendu Mitra

Interested in working together?

© 2025 Shubhendu Mitra

Interested in working together?

© 2025 Shubhendu Mitra